Our Quality Policy
QUALITY POLICY (as revised on 01.03.2021)
The company "Smooth Drag Development" is a contract research organization and is engaged in the delivery of services for the organization and conduct of clinical trials and pharmacovigilance.
With its high organizational potential, experience and information resources, the company contributes to the development of effective and safe medicines.
The company is committed to meeting the established requirements and continuously improving the effectiveness of the quality management system. To achieve this goal, all employees of the company must constantly improve their professional level and strictly follow the regulations.
The efforts of the company's management are aimed at achieving full compliance, and when possible, superiority of the established requirements. The company's management strives to create an environment in which every employee, of any level, can develop and implement useful skills, talents and ideas, as well as contribute to the development of the company.
The company's management undertakes to create, maintain and continuously improve the QMS based on the requirements of the ISO 9001 standard.
The company's quality management system has been certified according to ISO 9001 since 2014.
The company's mission is to make a contribution to improving the quality and life expectancy of a wide range of people, as a result of the creation of effective, safe and affordable medicines.
The company's development strategy is:
• Maintaining a high level of competence of the team of specialists.
• Providing a comfortable business environment for employees.
• Accumulation, use and exchange of experience in a team and with Clients.
• Strict adherence to established requirements.
• Continuous improvement of the efficiency of the resources used.
The company's philosophy is to conduct business in accordance with the highest ethical principles, social responsibility at all stages of decision-making, focus on the interests of society and Clients.
• Commitment to improvement
• An innovative approach
• Respect for alternative views
• Ability to listen and hear